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🛒Shop and 🎁Be Rewarded - Learn More about Go Direct Members here!

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Shipping & Payment Information

Payment Information

Go Direct Marketing currently offers 2 mode of payments:  Online and Offline payment.

Online Payment

Go Direct Online Store partners with Razer Pay to offer a wide range of payment options for customers. With Razer Pay, all transactions are done quick and easily while being secure and anonymous.

With Razer Pay, Go Direct Online Store accepts the following payment method:

  • Credit & Debit Card: MasterCard & Visa
  • FPX Channel: Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, Bank Islam Online, PBeBank, Alliance Bank, Bank Rakyat, KFH Online, OCBC Bank, Standard Chartered, UOB, AmBank, Bank Muamalat, HSBC, BSN, Affin Bank
  • Razer Cash @ 7-Eleven
  • e-wallet: Boost, Maybank QR, Grab Pay, Touch'nGo, ShopeePay wallet

We accepts major credit or debit cards with "MasterCard" or "Visa" logo on it. We do not accept American Express.

Don't have a credit/debit card or online bank account? You can go to any 7-Eleven to make payment for your order with Razer Cash.

Offline Payment

After placing your order, you have 24 hours to do transfer to our bank account as follows:

Company Name: Go Direct Marketing Sdn Bhd
Bank Account No.: PBB 3189908717
Bank Name: Public Bank Berhad

If you have online banking enabled, we strongly recommend that for instant payment.

Once payment has been done, please upload your proof of payment in Member Centre via Message or email to payments@godirect.com.my

Shipping Information

Go Direct Online Store offers few different options for delivery. As products vary from sizes and weights, not all delivery options will be available to all products.

Standard Shipping

The preferred delivery method is Standard Delivery. Once you've placed order, we'll process your order and ship it out as soon as possible.

In order to provide competitive pricing as well as reduce the chance of broken items during shipping, Go Direct Online Store utilizes self-delivery and third-party lorries to deliver your goods.

  • FREE SHIPPING above RM60 within Peninsular Malaysia
  • Applicable for Peninsular Malaysia orders only
  • Delivery within 14 days
  • Next business day order processing
  • Tracking number will not be provided. Kindly message us to know about your order status.
  • Not all locations are supported by our delivery partners. Kindly send us a message with your location to check.

Express Shipping (Coming Soon)

Go Direct Online Store offers courier service to get your orders delivered directly to your doorstep. Our choice for courier service partner is J&T Express.

Once your order is confirmed (order paid & tax invoice issued), we'll usually process the order the next business day. Delivery should take within 1-2 weeks for West Malaysia or four (4) weeks for East Malaysia from order processed date. NOTE: Due to high volume of orders during the NRP period, your orders may take longer to process & ship by our courier partners.

Should you need to track your package with tracking number, you can click the link below:

You can obtain your tracking number from the member center.

Free shipping is NOT applicable for this method.

Free Self Collection at Warehouse

Customers can also choose to collect their own orders at our Collection Point as follows at no charge. Once your order is processed and ready to be collected, you will be notified via e-mail or telephone call.

21, Jalan Rebana, Off Jalan Seruling 59,
Taman Klang Jaya, Kaw. 3
41200 Klang, Selangor.
TEL.: +603 - 3324 1233 / 8233 | FAX: +603 - 3324 9233
E-mail: sales@godirect.com.my

Collection hours (by appointment only):
Weekdays (Monday to Friday): 10:00am - 5:30pm
Saturday: 10:00am - 5:00pm
Closed on Sundays & Public Holidays.